Digital Transformation, multi departments, great success!

How we helped a regional local council transform their operations, move to the cloud and win a major technology award.
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Location

Western Victoria

Length of relationship

Working with Otto since 2019

Key equipment/products/services provided

Digital transformation, data migration, help desk support, network monitoring, infrastructure upgrades and licensing.

The problem

The client had a legacy onsite server and network setup with poor performance and limitations.

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The consequences

Staff were unable to access data unless they were physically in the office. Their network also experienced poor performance due to it being a legacy solution.

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The solution

Otto implemented a complete IT refresh and digital transformation for the client, moving them from a legacy onsite solution to primarily SaaS and cloud-based technologies.

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The challenges

The leadership team of the client were fantastic in supporting the project. Moving long term staff from a “this is how we’ve always done it” to “wow, this is so much better” took a little more management, but so rewarding for everyone involved.