When we look at it this way, even 30 minutes of downtime can have a considerable effect on a business, combining immediate costs with knock-on effects that take considerably longer to mitigate. And the timing of an outage can be critical too. If you run an e-commerce company and your network and website goes down at 2 am for 30 minutes, the losses may not be too bad. However, if they go down during the day or a sale or key retail season, the costs can be significant.
Knowing how much downtime costs is integral when trying to formulate a disaster recovery solution.
Before being able to consider your downtime cost, you will need to calculate your lost revenue and lost productivity first.
Lost Revenue Calculator
Your lost revenue depends on your revenue, business hours, employee costs and of course, how long the downtime lasts.
Lost Productivity Calculator
Loss in productivity can be a real problem. Luckily, you can work out exactly how much productivity was lost during your downtime.
Cost of Downtime Calculator
Now, you can work out your potential cost of downtime. When considering recovery costs, be sure to include overtime, replacement parts and repair services, data recovery costs, delays, rescheduling costs, etc.
Intangible costs include issues such as diminished staff morale and loss of confidence, missed deadlines and delays of projects or services, loss of reputation, loss of future sales, and public relations costs.